Data Center Engineer

Provide technical support in assisting requester in their initial installation, and continue to offer assistance in areas such as SmartHands, cross-connects and other services in the data center or at remote sites.

-クイーン カジノ 入金 Supervise customers' vendors working in the data center.

-クイーン カジノ 入金 Maintain the data center infrastructure cabling and also attend to internal queries and other deployment matters.

-クイーン カジノ 入金 Operate and monitor the equipment in the data center including network and provide supports to the other team and the regional/global support group.

-クイーン カジノ 入金 Manage installations projects for customers and other development initiatives to improve for the data center infrastructure and systems

-クイーン カジノ 入金 Report on service parameters and metrics for billing and management purposes

Responsibilities

-クイーン カジノ 入金 Ensure all installations are completed within schedule time and meet the quality standards of the company

-クイーン カジノ 入金 Ensure the services delivered meet the SLA parameters, and document the statistics and metrics for good administration.

-クイーン カジノ 入金 Maintain good rapport with the customers and support them in areas such as installation, troubleshooting and remote hands

-クイーン カジノ 入金 Resolve to all issues in good time and/or escalate them when necessary.

-クイーン カジノ 入金 Ensure customer satisfaction.

Requirements

-クイーン カジノ 入金 Locals or foreigners who understanding the Japanese culture and work ethics are welcome to apply

-クイーン カジノ 入金 Must be adjusting to work on hours variously depending on projects such as late night, early morning, weekends and holidays.

Technical skills

Least two of the following Technical skills:

-クイーン カジノ 入金 Networking: router, switch or other NW devices for engineering and or operation

クイーン カジノ 入金クイーン カジノ 入金  TCP/IP suite, Routing protocols and Ethernet

クイーン カジノ 入金クイーン カジノ 入金  Administration tools (Monitoring, trouble shooting and configuration)

クイーン カジノ 入金クイーン カジノ 入金  Carrier services and B2B inter connections 

-クイーン カジノ 入金 Operating systems: Microsoft, Unix/Linux (Sun, Linux), clustering, load balancer

-クイーン カジノ 入金 Cabling: UTP and Fiber cabling, patching and testing

Experience

-クイーン カジノ 入金 Minimum 2-3 year of working experience an IT industry, preferably in a data center, ISP or telecommunications environment.

-クイーン カジノ 入金 Possess good customer service knowledge, and has supported both Japanese and non-Japanese customers.

-クイーン カジノ 入金 Possess hands-on installation experience in IT infrastructure area

Qualifications/certification

-クイーン カジノ 入金 Cisco certification

-クイーン カジノ 入金 Microsoft certification

-クイーン カジノ 入金 Licensed Electrician

-クイーン カジノ 入金 Chief Telecommunications Engineer

-クイーン カジノ 入金 Data Center professional

Personal skills

-クイーン カジノ 入金 Proactive, energetic and self-motivated.

-クイーン カジノ 入金 Result-oriented.

-クイーン カジノ 入金 Team player and understand group dynamics

-クイーン カジノ 入金 Has good communication and interpersonal skills.

Language skills:

• English: business level
• Japanese: business level conversation, reading and writing skills are required