【Membership Member Liaison】 procedural and Operation

This position is responsible for full cycle of Member’s new entry, change of types of the memberships, and resignations. Membership Office is the team that makes first and last impression of Tokyo American Club as whole, therefore high sense of hospitality and accuracy and attention to details for are required

■Employment : Full-time

■Responsibility

• Greeting and making cards for members at the counter
• Respond promptly to incoming calls and emails, address inquiries and provide accurate information to members.
• Explain membership application procedures and benefits to prospective members.
• Guide members through the application process for Temporary Visiting Family, Adult Family, Domestic Helper, and Bona Fide membership, resignations, and membership conversions.
• Provide support in organizing monthly interview receptions and new member orientations.
• Input all received applications in the membership database system, update member information accurately and in a timely manner.
• Provide administrative support including office inventory management, document scanning and filing, web account maintenance.
• Any ad-hoc duties to support supervisor or manager

■Compensation and Benefits

• Health insurance, Pension, Employment insurance, Industrial accident insurance
• Retirement Allowance
• Group Life Insurance
• Staff Canteen at a subsidized price
• Commuting allowance (with tax-free upper limit)
• Annual Health Check
• Annual Employee Recognition Party

■Salary 
     Full-time/¥280,000 - ¥350,000 / Monthly

■Holidays
　Annual vacation will be given in line with Japanese Law
　3 days of summer vacation

■Working Hours
　5 days/week on shift schedule
　9:00- 17:30 OR 9:30-18:00 (7.5 hrs / day)
　Some late shift will apply due to new member Interview Reception and Orientation

■Location Details
   東京都港区麻布台2-1-2

Key Qualifications

Required:

• Experience　Minimum 3 years of working experience
• Skill Basic computer knowledge in MS Excel, Word and Outlook Strong interpersonal skill (in person, virtual or over e-mails)
•  English Above Business level
•  Japanese Business level

Other

• Applicants hold valid working eligibility in Japan at the time of lodging the applications.