HOT JOB -Desktop Support Engineer

Responsibilities include but are not limited to the following:
 Provide technical support for mainly for Mac iOS environments, some for Windows's.
 Provide technical support for the desktop hardware including printers, PCs, Laptops, monitors.
 Log and update support calls on the client company’s case management system.
 Miscellaneous end user IT equipment requests
 Returns Termination - asset collection services
 Conference room support as required
 Application support and engineering (native client software packageクイーン カジノ 登録re in scope)
 Basic connectivity and network troubleshooting
 Telecom phone support
In addition to these core duties, employee is expected to be proactive in interaction with members of IT Engineer Team, BiOS Inc. personnel.

REQUIRED SKILLS:

 1-2 years troubleshooting experience for ios, mobile device, MiFi support, PC hardware/Software (Macbook prefered, Windows workstation; Office; Basic Back-office software) and 
Wintel network (Active directory user and PC accounts, GPO, Office 365). 
 Self-motivated, flexible, enthusiastic, very good communication skills (written and verbal)
 Can work well both aクイーン カジノ 登録n individual and as part of a team and flexible, able to adjust to the rapid changes in business support. 
 Willing to take direction and follow well defined processeクイーン カジノ 登録nd procedures. 
・ Able to communicate flexibly with partners & teams both local and in overseas for smooth collaborations (Better to have 1-2 years or more with collaborative experience).
・ Basic knowledge of Mac experience, having actual support experience is preferable.

REQUIRED language skills: English (Business); Japanese: fluent~native level

Desired skills:

・Experience supporting users for remote meeting tools, i.e. slack, google, zoom, teams, skype, webex applications
・Experience working with regional IT teamクイーン カジノ 登録nd on support of both office /remote users, preferably in foreign enterprise companies
・Experience of directing, interfacing vendors or internal teamクイーン カジノ 登録t international team environment(Both in Japanese and English).
・Audio video conference room related support & attendant experience (Google Meet, Zoom or related tools i.e. Cisco Tandberg, crestron touch pannel controller, room monitors, lightings etc..)

Personal attributes:
①Able to operate actively, flexibly and able to quickly adjust to the changes. Young, Brave and haクイーン カジノ 登録 lot of guts to accomplish taskクイーン カジノ 登録nd missions, strong tenacious vitality.
②(Better to have) Looks for taking challenges in the management in future, or if you already have any management experience is welcomed.
※フットワークが軽く、肝が据わっていて、若くて変化に的確に粘り強く順応出来る方 (これ迄にどんな変化にどう順応/対応してきたか是非お聞かせ下さい) 及びMac製品(Macbook/iPhone/iPad etc.)のベースがある方
※今後マネジメント方面への希望及びポテンシャルのある人物、もしくは既にマネージメント経験があればより望ましい。