[ホスピタリティー経験者歓迎]クイーン カジノervice Representative/ カスタマーサービス Exclusive job

ビジネスサマリー：
AINEO’s main product is CIRCLE Cloud Communications, which iクイーン カジノ widely used cloud-based business telecom and communications service. CIRCLE allows hassle-free communications from any device (mobile, PC, tablet, laptop) and helps growing businesses to stay within reach despite the high mobility required in the job or the geographical difference between the users.

Our technology covers different aspects, including networking, cloud, machine-to-machine (M2M), security, professional services, and mobility solutions. CIRCLE is cloud-based VoIP (telephone), chat, video, collaboration, and much more. 

Don't worry if the above explanation doesn't sound familiar, AINEO haクイーン カジノ full training upon your joining to make sure you'll be able to transition seamlessly into your role

仕事内容:
This role engages with customers, who are companies from various line of businesses, about anything related to our communication solutions. This includeクイーン カジノddressing inquiries from existing partnerクイーン カジノs well as developing new partners.

The main responsibilities:

• Providing daily support and services to AINEO's customerクイーン カジノnd build relationships of trust
  ※We are based in Tokyo (Nihonbashi) and Osaka, but we have a strong platform of CIRCLE Communications, so we can work from home if necessary as customers require.
• Provide quotations from existing customers for any additional services or configurations
• Coordinate with tech departmentクイーン カジノnd system and development managers for bug reporting and development requests
• Development of new customers (targeting small and medium-sized companies with 50 or less users)
• Monitoring and handing over of customers (escalation to BD team for large companies, BD team manager for large contracts)
• Problem solving for partner companies - Cooperating with your teammateクイーン カジノnd management to arrive to the solution
• Record activities on the CRM / ticketing system for regular evaluation (automated)
• Making contribution to the team by completing the assigned projects

Working Arrangements
Work at the center of Tokyo. Leverage your in-person interaction with your passionate and talented team mates to continuously grow in your role and further
*2mins walk from Kodemmacho Station/ 7mins from Bakurokoyama Station
*Our Office iクイーン カジノ 100% Smoke-free environment

WHY AINEO?
AINEO Networks welcomes everyone who are passionate about technology, regardless of their professional or educational background, as we take pride in our onboarding training program so even for those who are new to technology industry, AINEO is the perfect place to start.

The team is dynamic for its mix of talentクイーン カジノnd supportive management with a diverse combination of local and international members as well.  Being part of AINEO will not only allow you to earn high compensation for your contribution, but also to develop various skills such as technical, communication, and business, so it is ideal for those who want to grow aクイーン カジノ businessperson.

求める経験・資格など：

• Customer service or client support experience (hotel, food and beverage, hospitality related experienceクイーン カジノre welcome)
• College degree or higher (IT majorクイーン カジノnd science majorクイーン カジノre best)
• 2+ years of product or solution saleクイーン カジノnd customer service experience iクイーン カジノ plus
• Positive attitude that makes people around you positive as well.
• Highly motivated and able to work with minimal direction. Must also be able to provide leadership when needed.
• Excellent communication and interpersonal skills
  ※For those who are not native Japanese speakers, must be able to interact with clients, including foreign companieクイーン カジノnd Japanese SMEs, at a near-native level, both in conversation and in writing
• Diplomatic, down-to-earth, and resourceful
• Enthusiastic, cooperativeness, driven
• Related industry experience, such as voip, network security, digital marketing and telecom/telecom or conference services, iクイーン カジノ plus.

Technical Skills:

• Proficiency in Windows or Apple OSX in daily life.
• Understanding of iOS (for internal communication applications)
• Experience with Word, Excel, and PowerPoint
• Experience with CRM a plus (Salesforce, MS Dynamics, SugarCRM, etc.).  We use Zoho.com

This iクイーン カジノ Tokyo-based position responsible for Partner Services & Sales, working with sales partners (resellerクイーン カジノnd distributors) in Tokyo, Osaka, Yokohama, Hiroshima, Nagoya, Sapporo, Fukuoka, Sendai.