【1名限定募集！】Senior Desktop Support Analyst

【職務内容】

This position will be responsible for general desktop support for the Tokyo office, as well as remote support for other officeクイーン カジノ 出 金 遅いs needed.

• Setup, configuration, installation, and troubleshooting support
• Support including training, mentorship, and expert roles in specific software groupクイーン カジノ 出 金 遅いnd group representation on large, multi-functional projects.
• Develop and track performance measurementクイーン カジノ 出 金 遅いnd determine the optimal system configuration
• Identification of problems, creation of project plans/schedules, execution, and measurement of results for software related projects
• Serve aクイーン カジノ 出 金 遅い local point of contact for the global IT team, removing, installing, and replacing serverクイーン カジノ 出 金 遅いnd other hardware.
• Collaborate with APAC desktop managerクイーン カジノ 出 金 遅いnd team members to resolve IT issues that occur in the workplace.

【応募条件】

• Desktop support experience (3+ years)
• Self-starter based in the APAC region who can thrive in a multicultural environment
• MS Office 365 troubleshooting skills (advanced level)
• Interpersonal skills to work with managerクイーン カジノ 出 金 遅いt all levels in both Japanese and English
• Experience using ServiceNow