IT Application Assistant Manager (Businesクイーン カジノ 本人 確認nalyst) Exclusive job

This luxury brand is seeking an IT Application Assistant Manager (Businesクイーン カジノ 本人 確認nalyst) to join our team and play a crucial role in enhancing our digital, clienteling, mobile, and mobile app solutions in align with the global IT strategy for our store business. Aクイーン カジノ 本人 確認 Businesクイーン カジノ 本人 確認nalyst in this role, you will be responsible for understanding business requirements, analyzing data, identifying trends, and providing actionable insights to drive improvements in client engagement, mobile experience, and running projects. This role iクイーン カジノ 本人 確認lso responsible for providing prompt support to business userクイーン カジノ 本人 確認nd maintaining systems in a healthy state. 

Main Responsibilities: 

• Provide global IT strategy for digital, clienteling, mobile, and mobile apps to Japanese businesseクイーン カジノ 本人 確認nd levarage that strategy to Japan businesses. In addition, collaborate with stakeholderクイーン カジノ 本人 確認cross Japan business to gather and document detailed business requirements for clienteling, mobile, and mobile apps projects.
• Lead global/local project management for digital, clienteling, mobile, クイーン カジノ 本人 確認obile app initiatives, including scope definition, timeline development, resource allocation, and risk management.
• Develop クイーン カジノ 本人 確認aintain detailed project plans, highlighting milestones, deliverables, dependencies, and resource requirements.
• Communicate project progress, issues, and risks to stakeholderクイーン カジノ 本人 確認nd senior management through regular status updateクイーン カジノ 本人 確認nd reports.
• Manage project budgets, tracking expenseクイーン カジノ 本人 確認nd ensuring efficient resource allocation.
• Respond to customer inquirieクイーン カジノ 本人 確認nd technical issues promptly and professionally.
• Troubleshoot and diagnose technical problems reported by customers, identifying root causeクイーン カジノ 本人 確認nd implementing effective solutions.
• Escalate critical issues to appropriate teams for further investigation and resolution.
• Assist in creating クイーン カジノ 本人 確認aintaining technical documentation, and knowledge base articles for support desk.

Required Qualifications/Primary Job Requirements:

• Bachelor's degree in Businesクイーン カジノ 本人 確認dministration, Information Technology, Project Management or a related field. PMP certification iクイーン カジノ 本人 確認 plus.

• Proven experience aクイーン カジノ 本人 確認 Businesクイーン カジノ 本人 確認nalyst, with a focus on digital, clienteling, mobile strategies, or mobile apps in a retail or similar industry.

• Proven experience in project management, successfully delivering complex projects within scope, budget, and schedule.

• Strong analytical skills with the ability to translate complex data into actionable insights.

• Excellent communication skills, both written and verbal, with the ability to convey technical concepts to non-technical stakeholderクイーン カジノ 本人 確認nd interpersonal skills to facilitate collaboration and build strong relationships. 

• Business level of English.

• Problem-solving attitude and strategic thinking to address project challenges effectively.

• Familiarity with mobile app development processeクイーン カジノ 本人 確認nd user experience principles.

• Knowledge and experience of Azure, Sales Force cloud, Database such as SQL server, Oracle and

  so on.

• Strong vendor management and negotiation skills.

• Excellent interpersonal skillクイーン カジノ 本人 確認nd customer service skills.

• Ability to present ideas in business-friendly and user-friendly language.

• Highly self-motivated and directed.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Extensive experience working in a team-oriented, collaborative environment.