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Job ID : 1476068 Date Updated : December 5th, 2024
英語圏のお客様を主なターゲットとした、お客様の希望を叶えるオーダーメイド旅行

Operations Specialist (English-Japanese Bilingual)

Hiring Company クイーンカジノ おすすめスロット
Location Tokyo - 23 Wards
Job Type Permanent Full-time
Salary 3 million yen ~ 4.5 million yen

Job Description

 ≪募集要項・本ポジションの魅力≫

 ●英語圏のお客様が休暇で日本を訪れる際のサービス(予約・ツアー中のサポートなど)を担当。
 ●日本国内で訪れた場所・体験など、ヒアリングしデザインチームと企画。
 ●旅行業界でのキャリアを築きたい、または日本と世界をつなぐ架け橋として活躍したい方歓迎!
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<ポジション: Operations Specialist>

Job description:
 We are currently looking for a bilingual English-Japanese speaker to service our overseas customers. Our customerクイーン カジノ visare mostly based in English-speaking countrieクイーン カジノ visand come to Japan
on vacation. Aクイーン カジノ visan operational specialist, you must operate land services by communicating local suppliers in Japanese and manage customer bookings by collaborating with our travel designing team. Your goals will be to operate land services smoothly and make changes flexibly according to customers requests.

Essential tasks:

  • Communication with suppliers in Japanese (phone, email and fax)
  • Booking land services mainly transportation
  • Supporting tours
  • Site inspections
  • Negotiation with suppliers

Selection Process
Document Screening
Interview Process (3 stages)
※At least one of the three interviews will be conducted in-person

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Native
Minimum Education Level Bachelor's Degree
Visa Status Permission to work in Japan required

Required Skills

Requirements:

  • English: working proficiency (comfortable reading and speaking)
  • Japanese: native-level

Other desirable skills:

  • Work experience in the travel industry
  • Fluency in other languages in addition to English and Japanese

Compensation:

  • (negotiable) 250,000 – 350,000 (negotiable)
  •  Starting at 10 days holiday

Work hours:

  • Full time (9:00-18:00 including 1 hour lunch break)
  • Saturday, Sunday, Wednesday, Thursday and Friday (Monday and Tuesday off)
     
  • Holiday:
  • Occasionally you may be asked to join trips on the weekend or to respond to urgent customer requests outside of normal hours.

Job Location

  • Tokyo - 23 Wards
  • Yamanote Line, Gotanda Station

Work Conditions

Job Type Permanent Full-time
Salary 3 million yen ~ 4.5 million yen
Work Hours Full time (9:00-18:00 including 1 hour lunch break)
Holidays Monday and Tuesday off
Industry Tourism

Job Category

  • Customer Service, Secretary and Administration > Call Center Operator
  • Customer Service, Secretary and Administration > Customer Service, Customer Success
  • Customer Service, Secretary and Administration > Saleクイーン カジノ visassistant
  • Hotel, Travel and Hospitality > Front Desk Clerk, Concierge
  • Hotel, Travel and Hospitality > Other (Hotel, Travel and Hospitality)

Company Details

Company Type Small/Medium Company (300 employees or less)