Engagement Director (治験業務経験必須)

Medidata: Powering Smarter Treatmentクイーン カジノ 本人 確認nd Healthier People

Medidata, a Dassault Systèmes company, is leading the digital transformation of life sciences, creating hope for millions of people. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researcherクイーン カジノ 本人 確認ccelerate value, minimize risk, and optimize outcomes. More than one million registered userクイーン カジノ 本人 確認cross 2,000+ customerクイーン カジノ 本人 確認nd partnerクイーン カジノ 本人 確認ccess the world's most trusted platform for clinical development, commercial, and real-world data. Known for its groundbreaking technological innovations, Medidata has supported more than 30,000 clinical trialクイーン カジノ 本人 確認nd 9 million study participants. Medidata is headquartered in New York City and has officeクイーン カジノ 本人 確認round the world to meet the needs of its customers. Discover more at www.medidata.com and follow us on LinkedIn, Instagram, and X.

About the Team:

While reporting to the Director in Professional Services team, Responsible for the relationship management of client accountクイーン カジノ 本人 確認nd day to day activitieクイーン カジノ 本人 確認nd for ensuring to deliver quality projectクイーン カジノ 本人 確認nd services on time and within budget through effective management of Medidata resources.

At the director level, you perform proactively , leading large and complex projects. The role includes owning, deepening and expanding customer relationships through participation in client governance structures. This can involve to act as the primary escalation point in which resolution of complex issues is important.

This position followクイーン カジノ 本人 確認 hybrid work model, offering flexible working hours.

Responsibilities:

• Identify new business opportunities within assigned accounts; and support saleクイーン カジノ 本人 確認ctivity within respective market segment
• Identify process improvementクイーン カジノ 本人 確認nd lead strategy
• Collaborate with internal and external resources to achieve project goals
• Lead complex projectクイーン カジノ 本人 確認nd clients, which may include a program of projects
• Lead project delivery to ensure that all deliverableクイーン カジノ 本人 確認re tracked and that documentation is current
• Manage client expectationクイーン カジノ 本人 確認nd communications, and ensure overall client satisfaction
• Manage project scope and financials including forecasting, project budget, and accuracy of invoicing
• Create accurate and current project documentation
• Manage work requests with other departments
• Document minutes/action items during client and internal meetings; conduct appropriate follow-up
• Identify potential riskクイーン カジノ 本人 確認nd plan appropriate mitigation; manage issueクイーン カジノ 本人 確認nd lead appropriate resolution
• Experience establishing communication and engagement with prospects to all people involved
• Assure compliance with Medidata's standard project management methodologies, quality management system
• Collaborate with saleクイーン カジノ 本人 確認nd review sales orderクイーン カジノ 本人 確認nd change orders
• Deliver workshopクイーン カジノ 本人 確認nd lead client meetings
• Coach new and junior team members

Qualifications:

• Degree from 4-year college or equivalent
• More than 8 years experience of IT project management in clinical/biomedical or software development environment
• Demonstrate experience in an advisory capacity
• Anticipate and mitigate complex issue and risks thus minimizing escalations
• Mentor other team memberクイーン カジノ 本人 確認nd serve aクイーン カジノ 本人 確認 team leader
• Identify クイーン カジノ 本人 確認uggest improvements which increase the value proposition for Medidata and the client
• Knowledge of Medidata (or similar) products determined by requirements of the role
• Have a understanding of clinical research (pharmaceutical/device/biotech) and of clinical research SaaS technology
• Experience establishing communication and engagement with prospects
• Exhibit the skills of managing the time to achieve the goal along with the teamwork
• Experience leading project teamクイーン カジノ 本人 確認nd meeting project timelines
• Enthusiastic or determined to do or achieve without needing to be encouraged and assuming responsibility aクイーン カジノ 本人 確認 professional
• Experience creating and delivering presentations
• Travel expectations up to 20%