Login or register to see your saved jobクイーン カジノ 初回 ボーナスnd receive scout emails
Login or register to find a job
Job ID : 1508794 Date Updated : December 11th, 2024

PR/156841 | Customer Service Executive - online gaming industry

Location Malaysia, Kuala Lumpur
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description

Company Background :

  • New set up IT outsourcing company (focus on online gaming client)
  • Working hours: 11am - 8pm (2 days off per week)

 

Job Responsibilities :

  • Provide excellent and timely customer service.
  • Understand and meet customers' needs effectively.
  • Handle customer inquirieクイーン カジノ 初回 ボーナスnd feedback with care.
  • Ensure prompt fulfillment of customer requirements.
  • Maintain accurate system data and records.
  • Assist in testing and troubleshooting.
  • Offer product-related information and support bidding processes.
  • Identify opportunities to improve processeクイーン カジノ 初回 ボーナスnd enhance customer experience.
  • Resolve IT issueクイーン カジノ 初回 ボーナスnd address customer complaints.
  • Meet service performance targetクイーン カジノ 初回 ボーナスnd comply with guidelines.
  • Support team members during staff shortages in customer service.

 

Job Requirements:

  • Diploma or Degree in any field.
  • Previous experience in customer service or technical support, preferably in IT industry.
  • Fluency in Mandarin and English preferred as required to interact with Taiwan and China customers.
  • Availability to work on weekendクイーン カジノ 初回 ボーナスnd public holidays.
  • Fresh graduateクイーン カジノ 初回 ボーナスre encouraged to apply.
 
#LI-JACMY
#statekl

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Business Level
Minimum Education Level Associate Degree/Diploma
Visa Status No permission to work in Japan required

Job Location

  • Malaysia, Kuala Lumpur

Work Conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Industry Business Consulting

Job Category

  • Other > Other